Refund Policy

Soluna is committed to providing high-quality coaching, guidance, and personal development services. Due to the nature of these services and the time, energy, and resources allocated upon booking, all purchases are final.

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Once a service, program, or session has been purchased, no refunds will be issued for any reason, including but not limited to:​

• Change of mind

• Personal circumstances

• Non-attendance or unused sessions

• Early withdrawal from a program

• Dissatisfaction with outcomes​

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By purchasing or enrolling in a Soluna service, you acknowledge and agree that you are committing to the full duration of the program or session and accept full responsibility for your participation and experience.

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Where applicable, Soluna may, at its sole discretion, offer to reschedule sessions or provide alternative arrangements, but this does not create an entitlement to a refund.

 

This Refund Policy operates in accordance with the Australian Consumer Law. Nothing in this policy excludes or limits your rights where a service has not been provided with due care and skill, or where required by law.

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If you have any questions regarding this Refund Policy, please contact: welcome.soluna@gmail.com